Refund & Cancellation Policy
1. Overview
ThePicks offers a monthly subscription service for brands. This policy outlines the terms for cancellations and refunds applicable to our subscription plans.
2. Subscription & Billing
- Subscriptions are billed on a monthly recurring basis from the date of initial purchase.
- Your subscription automatically renews each month unless cancelled before the next billing date.
- Pricing is as displayed at the time of purchase and may be subject to change with prior notice.
3. Cancellation
- You may cancel your subscription at any time through your account settings or by contacting our support team.
- Upon cancellation, your subscription remains active until the end of the current billing period.
- No further charges will be made after cancellation takes effect.
4. Refund Policy
- Before service use: If you request a refund within 7 days of purchase and have not used any subscription features, a full refund will be issued.
- After service use: If you have used subscription features, a prorated refund will be calculated based on the remaining unused days in the billing period.
- Refunds are processed to the original payment method within 3 business days of approval.
5. How to Request a Refund
To request a cancellation or refund, please contact us at support@thepicks.io with your account details and reason for the request.
6. Contact
Guideway Consulting
Representative: Minwoong Jung
Tel: +82-70-8027-4901
Email: support@thepicks.io
203-S131, 2F, 15 Gyeryong-ro 105beon-gil, Yuseong-gu, Daejeon, Republic of Korea